Overview

This Responsible Disclosure Program (the "Program") page is for security researchers interested in reporting application security vulnerabilities. This is intended for application security vulnerabilities only.

Vulnerabilities submitted to the Program through the form provided will be reviewed by Synack, Inc. ("Synack"). Submissions will be reviewed to confirm they are within the Program scope and a valid security issue. If you submit a valid vulnerability, you will be notified after a fix has been issued, and you will have the opportunity to be added to the Acknowledgments page and to disclose the vulnerability. The submission review and validation process is managed exclusively by Synack through their platform and you must follow the Guidelines, Rules of Engagement, and Scope set forth below to participate. All submissions and queries regarding the Program should be submitted through the Submission Form.

Guidelines

In submitting a request, you agree to:

• Accept and adhere to the Terms of Use.
• Work directly with Synack on vulnerability submissions.
• Provide detailed description of a proof of concept to detail reproduction of vulnerabilities.
• Adhere to these Guidelines and the Rules of Engagement and Scope, and do not engage in disruptive testing like DoS or any action that could impact the confidentiality, integrity or availability of information and systems.
• Do not engage in social engineering or phishing of customers or employees.
• Do not request compensation for time and materials or vulnerabilities discovered.

The following web applications are in scope:

• *.zsservices.com
• *.zssandbox.com
• *.zs.com
• *.myzs.com
• *.zsassociates.com
• *.trials.ai
• *.digitaladditive.com
• *.unearthrootcause.com
• *.medullan.com
• *.preserveandserve.com
• *.infuse-study.com
• *.inbio-discover.com
• *.stilpreserve.com

Rules of Engagement

• No Denial of Service testing
• No Physical or Social Engineering
• No testing of Third-party Services
• No uploading of any vulnerability or client-related content to third-party utilities (e.g. Github, DropBox, YouTube)
• All attack payload data must use professional language
• If able to gain access to a system, accounts, users, or user data, stop at point of recognition and report. Do not dive deeper to determine how much more is accessible.
• When documenting a vulnerability, please ensure that if the vulnerability is public, the report remains discreet and does not identify the client.
• CVSS score must be included in the Vulnerability Description
• Attachments are mandatory

Out of Scope – Low Impact Vulnerabilities

The following vulnerabilities are considered too low of an impact to the client and would be marked as Out of Scope if submitted:

• Google Maps API Keys
• Account/e-mail enumeration using brute-force attacks
  • Valid user account/email enumeration not requiring brute-force will be considered
• Any low impact issues related to session management (i.e. concurrent sessions, session expiration, password reset/change log out, etc.)
• Bypassing content restrictions in uploading a file without proving the file was received
• Clickjacking/UI redressing
• Client-side application/browser autocomplete or saved password/credentials
• Descriptive or verbose error pages without proof of exploitability or obtaining sensitive information
• Directory structure enumeration (unless the fact reveals exceptionally useful information)
• Incomplete or missing SPF/DMARC/DKIM records
• Issues related to password/credential strength, length, lockouts, or lack of brute-force/rate-limiting protections
  • Account compromises (especially admin) as a result of these issues will likely be considered VALID
• Lack of SSL or Mixed content
  • Leaking Session Cookies, User Credentials, or other sensitive data will be reviewed on a case by case basis
  • If leaking of sensitive data requires MiTM positioning to exploit, it will be considered out of scope
• Login/Logout/Unauthenticated/Low-impact CSRF
  • CSRF Vulnerabilities may be acceptable if they are of higher impact. Examples of low impact CSRF include: Add/Delete from Cart, Add/remove wishlist/favorites, Nonsevere preference options, etc.
• Low impact Information disclosures (including Software version disclosure)
• Missing Cookie flags
• Missing/Enabled HTTP Headers/Methods which do not lead directly to a security vulnerability
• Reflected file download attacks (RFD)
• Self-exploitation (i.e. password reset links or cookie reuse)
• SSL/TLS best practices that do not contain a fully functional proof of concept
• URL/Open Redirection
• Use of a known-vulnerable library which leads to a low-impact vulnerability (i.e. jQuery outdated version leads to low impact XSS)
• Valid bugs or best practice issues that are not directly related to the security posture of the client
• Vulnerabilities affecting users of outdated browsers, plugins or platforms
• Vulnerabilities that allow for the injection of arbitrary text without allowing for hyperlinks, HTML, or JavaScript code to be injected
• Vulnerabilities that require the user/victim to perform extremely unlikely actions (i.e. Self-XSS)
  • Self-XSS for a Persistent/Stored XSS will be considered. Please review the Self-XSS article for more information.
  • Any type of XSS that requires a victim to press an unlikely key combination is NOT in scope (i.e. alt+shift+x for payload execution)

Additional specific vulnerability types considered out of scope due to low impact:

• IIS Tilde File and Directory Disclosure
• SSH Username Enumeration
• WordPress Username Enumeration
• SSL Weak Ciphers/ POODLE / Heartbleed
• CSV Injection
• PHP Info
• Server-Status if it does not reveal sensitive information
• Snoop Info Disclosures

Overview

The following terms of use (the "Terms of Use") apply when you view or use a Responsible Disclosure Program hosted by Synack, Inc. ("Synack", "we", "our", "us") on Synack’s websites ( https://www.synack.com, https://www.synack.com/disclosure-policy/, and any related subdomain, collectively, our "Site"). By using our Site, you agree to fully comply with and be bound by the Terms of Use. Please review them carefully. If you do not accept our Terms of Use, do not access and use our Site. If you have already accessed our Site and do not accept our Terms of Use, you should immediately discontinue use of our Site. Synack commits that, if we conclude, in our sole discretion, that a security vulnerability submitted through our Site complies with the Terms of Use, the applicable Scope and Rules of Engagement and the applicable Responsible Disclosure Guidelines, Synack will not bring a private action against you or refer the matter for public inquiry.

Privacy Policy

We respect the privacy of our Site visitors. Please refer to our Privacy Policy which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use our Site, you signify your agreement to this Privacy Policy.

Eligibility Requirements

You agree that you will not under any circumstances:

• Cause harm to us, our customers or others;
• Be a resident of, or make your Submission from, a country or region against which the United States has issued export sanctions or other trade restrictions (e.g., Cuba, Iran, North Korea, Syria, Russia, and Crimea);
• Be listed on the U.S. Department of the Treasury’s Specially Designated Nationals List;
• Be in violation of any national, state, or local law or regulation;
• Compromise our privacy or safety or the privacy or safety of our customers (including their customers) and our operation or the operation of our customers’ services;
• Store, share, compromise or destroy our or our customers’ data; or
• Be less than 14 years of age. If you are at least 14 years old, but are considered a minor in your place of residence, you must get your parent’s or legal guardian’s permission prior to participating in the program.

Suggestions and Feedback

We welcome your feedback and inquiries. If you have any comments or questions, please contact us by sending an email to support@synack.com.

Company Name

ZS

Website

https://www.zs.com/

About

ZS is a management consulting and technology firm that partners with companies to improve life and how we live it. Founded in 1983, ZS has more than 15,000 employees in 40-plus offices worldwide.

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